Forever Protection
ENGINEERED ONCE. BACKED FOREVER.
Every numbered piece carries our Forever Protection against manufacturing defects.
If we fail on construction, we replace it. No charge. No questions.
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FOREVER PROTECTION
Lifetime warranty against manufacturing defects. If we fail on construction, we replace it immediately at no cost.
Free Shipping
Complimentary shipping for all Priority members.
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WHAT'S COVERED:
- Seam separation or stitching failure
- Fabric degradation beyond normal wear
- Construction defects affecting garment integrity
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WHAT'S NOT COVERED:
- Normal wear and tear (530 and 450gsm heavyweight breaks in gracefully over years)
- Damage from improper care or cleaning
- Color change
- Alterations by third parties
- Color option changes
- Loss or theft
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HOW IT WORKS:
If a manufacturing defect occurs—whether in the first month or the tenth year—contact us with your piece number and photos.
All Forever Protection claims require the defective garment to be returned for inspection. This allows us to analyze defects and improve our construction process.
If a replacement is not available, you will get store credit, priority access to future releases.
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WHY WE BACK THIS FOR LIFE:
These pieces are engineered for permanence: heavyweight construction, reinforced stitching, pre-shrunk materials. We're backing them for life because we believe in our process and our product.
If we're wrong, we'll make it right.
This is accountability, not marketing. Your numbered piece connects directly to our production records. If the construction fails, we own it.
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MAKE A CLAIM:
Email: warranty@lckn.io
Include:
- Order number
- Piece number (from interior label)
- Photos of defect
- Description of the defect
Response time: Within 48 hours